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Daniel Conway and Geoff Rowley of FRP Advisory Trading Limited were appointed the Joint Special Administrators (“JSAs”) of Silverbird Global Limited (“the Company” or “Silverbird”) on 13 March 2024.
Only limited information is available at this early stage of the Special Administration. Our initial actions will be to secure the assets of the Company, including securing all customer safeguarded funds. Whilst every effort will be made to return funds to customers as soon as possible, it will firstly be necessary for the JSAs to secure control of all relevant information, reconcile balances and ensure that the necessary due diligence and know your customer information is present, current and correct.  Unfortunately, customers will not have access to their funds while this work is being undertaken.We will update this website with any updates on progress along with detailed Frequently Asked Questions (“FAQs”). Should you have any queries please consult this website in the first instance. Please continue to submit any enquiries you may have to the Silverbird Customer Services team in the first instance at client@silverbird.com.The JSAs’ team can be contacted by emailing silverbird@frpadvisory.com for specific enquiries. Please note that due to a high volume of enquiries we may not be able to respond to you immediately.
Being Alert to Scams All customers should remain alert to the possibility of fraud. If you are cold called by someone claiming to be from Silverbird, FRP Advisory or the FCA and are suspicious about the caller’s identity, please end the call and call back using the phone number on their website. More information about this can be found on the FCA website at https://www.fca.org.uk/consumers/protect-yourself-scams. Do I need to use a third party to get my money back? If you are approached by a company offering to help you recover your money, you should proceed with caution. For the vast majority of the Company’s customers, there will be no benefit in involving a third party in making a claim. If you have any questions about the special administration process, please contact the JSAs using the contact details above. The affairs, business and property of the Company are being managed by the Joint Special Administrators. The Joint Special Administrators act as agents of the Company and contract without personal liability.Daniel Conway is authorised to act as an insolvency practitioner by the Institute of Chartered Accountants in England & Wales.  Geoff Rowley is authorised to act as an insolvency practitioner by the Insolvency Practitioners Association.  The Joint Special Administrators are bound by the Insolvency Code of Ethics.The Joint Special Administrators may be Data Controllers of personal data as defined by the Data Protection Act 2018. Personal data will be kept secure and processed only for matters relating to the appointment. For further information, please see our Privacy policy at https://www.frpadvisory.com/legal-and-regulatory-notices/privacy-notices/personal-information-processing/.

Easy payments with no transaction limits

Take your business global with high-value, frictionless payments for import and export. Hold, send and receive payments in 30+ currencies with no transfer limits.

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Easy payments with no transaction limits
Multiple currencies, one account

Multiple currencies, one account

Unblock your supply chain with super fast payments to and from 180 countries. Get paid faster with local EU, UK & US accounts and dedicated currency IBANS. Enjoy SEPA, SWIFT, FPS, and ACH support for all your transactions.

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Fair and affordable FX

Convert funds with our built-in Foreign Exchange at transparent, affordable rates. Say farewell to high international transfer fees charged by traditional banks.

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Fair and affordable FX
A truly global account

A truly global account

You can send and receive payments from almost everywhere, in 30+ different currencies. Easy account opening for businesses registered in 110+ countries.

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Daniel Uherek

"It’s nonsense to have a separate bank account in each country I do business with."

Daniel Uherek

Director of Innovative Catalytic
Systems Hong Kong Limited

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Get started 100% online

Onboard fast - without the headache of endless paperwork.

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World-class security

From data encryption to custom controls, our robust security keeps fraud at bay.

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No unfair rejections

International merchants are welcome. We accept non-resident directors and UBOs.

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Great service

Our 5 star rated support team is available to assist you whenever you encounter an issue.

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Peace of Mind with every payment

Silverbird is a licensed Electronic Money Institution regulated by the UK Financial Conduct Authority (FCA). You’re in safe hands.

Read more about safeguarding.

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Designed specifically for import and export

And (much) better than a bank

Legacy banks weren’t designed for 21st century trade. You’ve probably encountered the outdated banking barriers that cripple your import/export supply chains and overseas expansion plans.‍

Silverbird was built to liberate global trade. Where doors were closed, we open them. We’re building the business-centric payments solution you need to go global.

Import and export physical goods
Aida

“All the staff at Silverbird are so helpful. Always there to answer my call. It’s been life-changing.”

Aida

Founder of Nuni Global

Discover the smarter alternative to traditional banking

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No UK/EU address needed
Multi-currency accounts
Competitive exchange rates
Bank level security
Efficient compliance procedures
International trade support
Human support
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Maksim Zmitrovich

"Traditional banks don’t understand the complicated structure of our business."

Maksim Zmitrovich

Managing Director of Veles Ltd

We’re on your side

If you’re an international merchant trading physical goods, we’re the solution for affordable cross-border payments you’ve been looking for.

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FAQs

How do I get started with Silverbird?

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Setting up an account is done entirely online through a fast and intuitive onboarding process - no need to visit a branch or send in paper documents at any stage.

We will ask for information to verify your identity and that of your business. This will only take a few minutes, then a member of our team will get in touch within a few business days to finalise the process and welcome you onboard.

Click here to get started.

What makes Silverbird different from other payment providers and traditional banks?

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Behind Silverbird is a team of experienced professionals with a background in international trade and finance. Our shared vision is to help your business navigate the unique challenges and opportunities of global trade.

Unlike most banks and payment providers, we want to dedicate our time and resources only to what we do best. For this reason, we don't offer personal accounts at this time, nor services for businesses that aren't involved in cross-border commerce.

Is my money safe with Silverbird?

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We are following all industry-standard regulations and best practices to ensure that your funds are protected.

As a client, your money is safeguarded with Tier-1 UK and EU banks. We maintain liquidity by keeping the money in safeguarding banks. Financial Services Compensation Scheme (FSCS) does not apply.

We use industry-leading TLS encryption protocols to keep your data safe, as well as two-factor authentication to make sure all the actions on our banking platform are indeed taken by yourself, or an authorized member of your team.

Silverbird is a collective name for Silverbird Global Limited and Silverbird Europe UAB. Silverbird is not a bank. Silverbird is a platform that enables international merchants to open e-wallets, make cross-border payments and currency conversions.

Silverbird Global Limited is an electronic money institution which is authorised and regulated by the Financial Conduct Authority ("FCA") under the Electronic Money Regulations 2011 for the issuance of electronic money, and the provision of payment services (FRN: 942055).  Head office of Silverbird Global Limited is at: One Canada Square, Canary Wharf, London E14 5AB.

Silverbird Global Limited also acts as an appointed representative of The Currency Cloud Limited. In such cases, the payment services are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).

Silverbird Europe UAB is an appointed representative of Currencycloud B.V. Payment services are provided by Currencycloud B.V. Registered in The Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296-298, 1012 RT Amsterdam Netherlands. Currencycloud B.V. is authorised by the De Nederlandsche Bank under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: R142701).

How does your compliance process work?

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We know that compliance procedures can be one of the most frustrating things about making and receiving high-value international payments. At Silverbird, we pride ourselves on working really hard to make compliance as simple and painless as possible - you can read more about how it works here.

Is Silverbird available in my country?

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With Silverbird you can pay to more than 180 countries and receive money from over 60 countries. Click here to see the details.

Our team is constantly working on adding support for more countries, so if yours isn't on the list yet, don't worry - it might be soon!

How do I create an online business account?

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It's easy to open a business account with Silverbird. Simply follow this link and start inputting your business details.

Can I open a business account online?

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The onboarding process is 100% online to open a business account with Silverbird.

Can I open a business account immediately?

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Got all your business details to hand? Are you a registered business with UK Companies House or an overseas equivalent? If yes, then you can open a business account with Silverbird in minutes.

Borderless payments for global business

Get the multi-currency account built for quick and easy international payments, with no limits.

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